Auto Refill

Auto Refill is a prescription service that automatically refills chronic medications shortly before they are due for refill so that when a patient requires a medication, it is ready to be picked up.

Once enrolled, prescriptions will be auto processed (except in BC). Nexxsys will attempt to fully process and fill the prescription, including adjudication to any third party plans.

• Narcotics, controlled and targeted prescriptions will auto process on the Refill Due Date, not earlier.

• The auto processing occurs in the background .

• Prescriptions that require intervention will appear in the Pending tab. For more information, see Auto Refill Prescriptions in the Pending Tab.

• The Promised Date & Time will print on the label set for auto processed auto refill prescriptions.

This section contains information on the following topics:

• Enrolling a Patient in Auto Refill
• Enrolling a Prescription in Auto Refill while Filling
• Enrolling a Hold Prescription in Auto Refill
• Auto Refill Prescriptions in the Pending Tab
• Cancelling an Auto Refill Prescription
• Auto Refill Park
• Removing a Prescription from Auto Refill
• Opting Out of Auto Refill
• Auto Refill Date Calculation